Frequently Asked Questions
Find answers to common questions about ClaimYourX
ClaimYourX is a digital platform that allows you to claim and personalize a unique space on our interactive grid. Each space represents your support and can be customized with images and messages.
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To claim a space, simply click on any available position in the grid. You can then add your name, message, and optionally upload an image. Free claims are available, or you can support the project with a premium claim.
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We accept payments through PayPal, which supports most major credit cards and debit cards. All transactions are secure and processed through PayPal's platform.
We support JPG, PNG, and GIF formats. Images should be less than 2MB in size. For best results, we recommend using square images with a minimum resolution of 200x200 pixels.
Free claims cannot be modified after submission. Premium claims can be updated within 24 hours of the initial claim. Contact support if you need to make changes after this period.
Yes, we take privacy seriously. We only collect necessary information and never share your personal data with third parties. Read our privacy policy for more details.
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ClaimYourX works best on modern browsers like Chrome, Firefox, Safari, and Edge. Make sure your browser is updated to the latest version for the best experience.
Due to the nature of digital claims, refunds are generally not available. However, contact support if you experience technical issues during the claiming process.
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